Q&A
Referral Program

The Computers'  Emergency Room!




 

  HARDWARE
| New Parts | Transplants | Enhancements | Supplies |
 
  SOFTWARE
| Applications | Patches | Remedies |
 
  EMERGENCY ROOM
| Diagnosis | Treatment | Preventative Care |
ICU
| Patient Revival | Life Support | Family Counseling |
DELIVERY ROOM
| Prenatal Care | New Born |
 
  RECYCLING
| Reduce | Reuse | Recycle |
 
 
 
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FULL DESCRIPTION OF SERVICES

 

HARDWARE:
 - New Parts Installation - you can purchase on your own or we can order it.
 - Transplants - you have several machines and wish to put the best parts in to one.
 - Enhancements - upgrades that are the best suited for your current system.
 - Supplies - peripheral items, CD's, Cases, Printer Cartridges, Keyboards, Mice, Speakers.

SOFTWARE:
 - Applications - Installation of operating system, graphic intense titles, Antivirus, network.
 - Patches - redistribution and installation of updates available for various software titles.
 - Remedies - we can find the problem and fix it by properly configuring your software.

EMERGENCY ROOM: 
 - Diagnosis - it is imperative to determine the cause of malfunction and we have this ability.
 - Treatment - we'll provide the options and you'll make the best suitable decisions.
 - Preventative Care - must be considered because it reduces number of emergency cases.

INTENSIVE CARE UNIT (ICU):
 - Patient Revival - in most situations even if your computer seems dead we can help.
 - Life Support - failed Hard Drives may be placed on circuit boards to retrieve data.
 - Family Counseling - proper disposal is arranged and a replacement can be suggested.

DELIVERY ROOM:
 - Prenatal Care - if you are building your own computer (DIY) we can help with obstacles.
 - New Born - custom-built computers are very popular the best only for YOU, we can build it!

RECYCLING:  d³isk™
 - Reduce - Energy Consumption through hardware and its configuration, we do this 1-2-3.
 - Reuse - reduce waste by giving us your old computer, we reuse the components and
 - Recycle - we dispose according to materials (metals, plastic, lead) all are separated.

 

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QUESTIONS AND ANSWERS

Q:  Can I or my organization request a service at our location?
A:  Yes, we can travel to you for your convenience, however, there are exceptions.

Q:  Can I bring my computer personally to your repair facility?
A:  Yes, simply give us a call and we'll arrange for the emergency assistance.

Q:  What can I expect to pay for the services rendered?
A:  The customary flat fee within Brooklyn is $35.00/hour plus the necessary parts.

Q:  I am located in Manhattan/Queens/Staten Island, do I pay any extra fees?
A:  Yes, a fee of $35.00 for the technician's visit plus all applicable tolls.

Q:  How, many hours are usually required to solve/eliminate the problem?
A:  Although varies, the whole repair can be finished on the spot.  You'll be satisfied.

Q:  What should I know before giving away my computer?
A:  Backup and/or Delete your personal files if assistance is needed we can do it with you.

Q:  What happens to the computer I am giving away?
A:  We refurbish if possible and find a new home (usually for free) or see RECYCLING.

Q:  I have question not covered in this section, where can I find an answer?
A:  Please, give us a call and we'll try to provide you with the best possible answer.

 

Effective 07/01/2007, reviewed every three (3) months.

 

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REFERRAL PROGRAM

Yes, we will gladly reward you for referring us to your friends, relatives, coworkers or even employer.  It could be the other way around, too - they can visit us.  And the reward is $10.00 for the first two (2) hours plus up to 10% commission pay out on each additional hour, thereafter.  This applies to all completed and paid-in-full jobs.

EXAMPLE:
Your referral's job took 5 hours to complete.  The reward is following: $10.00 for the first 2 hours and (3 hours x $35/hr x 10%) = $10.50.  Altogether, your total is $20.50 just for this one job.

That's right!  You will also be credited for all the future jobs.  It's only fair and your effort has to be rewarded.  If you think otherwise, please let us know.

FAQ's:
Q:  Can I refer myself?
A:  No, this breaks the natural cycle of the free market and ultimately gives no benefit to you.

Q:  How can I start referring and earning?
A:  If you are an experienced sales (man, person, liaison) send us your credentials and your intent to provide services.  After that you can proceed with what you do the best.  Your first pay out, however, will start with your third referral - this will show us your seriousness. 

If you just wish to start referring, the easiest way is to become a customer.  After all, how can you recommend anything without even trying it!?  So, give it a try, spread the word, and be rewarded!

 

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